SubscribeOffice 2007 RTM Issues
Important: Please do NOT email me asking for assistance. Please post all your issues directly into the appropriate Microsoft community newsgroup.
This issue page is mainly for users who had the Office 2007 Beta on their computers. Hopefully this collection will make your life easier!
If you don’t have the RTM build yet and are not in the programs that allow you to get it (MSDN, Technet, Volume License customers), you can download trial versions starting December 1.
If this post alone doesn’t help you, please read the comments to this blog post as well. It might be that someone else has posted a solution there already. If you have a solution that is not covered anywhere here, please post it as comment so that it can help other users in the future. Thank you!
How to Install Office 2007 RTM
- If you have a beta version installed, or Office 2003, and want to install a trial version, then download the PDF & XPS, PDF or XPS add-in for Office 2007 first! Read this blog post for an explanation.
- Remove all Office 2007 Beta applications.
- Install the Office 2007 RTM build
- Install Windows Desktop Search 3 RTM (Outlook & OneNote will prompt you to download and install it when you open them for the first time)
- Install the PDF & XPS, PDF or XPS add-in for Office 2007.
- Fix the Building Blocks issue as shown below (this is a must for everyone who had any beta version installed)
- Activate Office 2007 when you open a 2007 application for the first time.
- Make sure to check “Sign up for the Customer Experience Improvement Program” (also says something about “Make Office better”) in the next dialog Office presents you. The default is (unfortunately) off. If you want to know, why you should switch this on, read this blog post.
- Install the Outlook 2007 Performance Update.
- Happy RTMing
Fixing Building Blocks
- Delete the “Building Blocks.dotx” file in order to have the most up-to-date content in galleries. To do so, use Start, Run, type “%appdata%\Microsoft\Document Building Blocks” and delete the file “Building Blocks.dotx” there. Word will recreate the file automatically once you open it again and drop-down a gallery. Note that you shouldn’t delete the file, if you modified the Building Blocks (galleries e.g.) content.
Removing Office 2007 Beta
- One or more of the Office 2007 beta programs won’t uninstall automatically. Please use the manual removal steps.
Error Message: “The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system.”
- Please see this KB
- In addition to the programs listed in the KB, this error message could also be caused by the German Language Pack for Office 2007 and Outlook 2007 add-ins (known ones so far: Windows Live Local Addin for Outlook, Calendar Printing Assistant for Outlook 2007).
Error Message: “Digital signature does not validate or is not present”
- You probably tried installing it from a CD. There are multiple ways to try and get around this problem. You might have to try all of them:
- Use a Virtual CD program to open the ISO directly and run setup from there. For Windows XP, you can use the Microsoft Virtual CD Control Panel. For Vista, you can use e.g. the Daemon Tools.
- Extract the ISO to a directory, e.g. using WinRAR.
- Extract the ISO and perform a network install.
After installing Office 2007 RTM, you don’t have English as a choice of language in the spell checker of Outlook Express and potentially other programs.
- Office 2007 is replacing the v.3 English Proofing Tools that shipped in prior versions of Office with a new version (v.6). There are a number of changes in this new version, but the one that is causing this problem is that Outlook Express doesn’t understand the new English Proofing Tools. This is a problem because Outlook Express has never shipped with its own proofing tools but has used the ones shipped by Office.
- There are a few scenarios in which you won’t run into this problem:
- An upgrade from Office 2003 or earlier to Office 2007 RTM if you don’t manually uninstall the earlier version of Office.
- A configuration in which Office 2003 (or earlier) has not been removed.
For example, I have Office 2003 still on both of my computers, and I still have English in Outlook Express. - The workaround for this problem is to install the English dictionary from Office 2003 (or Office XP). There should be no need to install all of Office just the dictionary. The English Proofing Tools can be found in the Custom Install tree under ‘Office Shared Features|Proofing Tools|English’.
When you try to upgrade from Office 2003 to 2007, the removal of 2003 fails during the 2007 setup with an “Installation Error: File not Found” error message, or it asks for a 2003 MSI file (you can recognize it as it has an “11″ in the file name) and you don’t know what to do.
- Please use this KB to work around the problem.
Can I delete the MSOCache folder similar to Office 2003’s MSOCache folder?
- No, you cannot and should not. See this KB for more information about this particular folder.
November 13th, 2006 at 5:17
[…] For RTM issues, see my RTM issues post. […]
November 13th, 2006 at 8:10
[…] Office 2007 steht für MSDN Subscribers zum Download bereit (noch ohne SharePoint 2007), Patrick Schmid hat ein paar Hinweise zur Installation/Deinstallation der Beta zusammengestellt. Technorati tags: Office 2007, RTM, Tipps Abgelegt unter SharePoint, Office 12, Newsticker, SharePoint 2007 […]
November 13th, 2006 at 13:34
Thanks for the info. I was getting the error about the beta still being installed, even though I had uninstalled it. I also did not have any of the apps listed in the KB article installed. Then I found what it was: the Calendar Printing Assistant for Outlook 2007. Perhaps MS should update the article.
Scott
November 13th, 2006 at 17:26
[…] weltmeisterblog.de falschgeschrieben.de Community Monday, 13 November 2006 [Office] 2007: Beta deinstallieren Bin gerade dabei die Final von Office 2007 zu installieren Ganz hilfreich dabei:http://pschmid.net/blog/2006/11/13/80 Office 11/13/2006 22:26:42 (W. Europe Standard Time, UTC+01:00) Comments [0] _uacct = “UA-191133-2″; urchinTracker(); […]
November 14th, 2006 at 22:38
Thanks for the great advice! Your registry settings as well uninstalling; All Expression Betas, Visual Studio Extenstions CTP, Windows Live Local Addin for Outlook, etc, etc worked!
Next time, I’m definitely be only running Office betas on a VPC!!
Cheers,
Steve
November 16th, 2006 at 2:21
I had a create a QuickStyle set in the Beta. After installing the RTM the style set still appeared in the style set window and when I scroll down to it or simply moused over it the style set window closed. I had to attempt to create a new quickstyle set and when the saveas diaglog appeared I deleted the previous style set.
November 16th, 2006 at 4:44
Greg,
I’d say this can happen? I wiped my Normal.dotm anyhow after I installed RTM, so that I would have a clean slate.
Patrick
November 17th, 2006 at 11:38
[…] [Office] 2007: Beta deinstallieren Montag, 13. November 2006 22:27 Uhr Von Thomas, 2 Kommentare Bin gerade dabei die Final von Office 2007 zu installieren
Ganz hilfreich dabei: http://pschmid.net/blog/2006/11/13/80 Abgelegt unter: Office, Microsoft Office Zurück zur Übersicht […]
November 20th, 2006 at 23:05
[…] Share this post: email it! | bookmark it! | digg it! | live it! Published 18-11-2006 04:52 by martinpoon Filed under Office, VSTO, Project, Groove, SharePoint,Visio, OneNote, Excel, PowerPoint, Word, Access, Publisher, InfoPath, beta, Outlook […]
November 22nd, 2006 at 16:48
How about this error, I see several people in the Community area are having this one:
“Setup cannot continue because a
required file is either corrupted or not available. Run Setup again from the
original source disc or download location.”
I have installed on a virgin Vista Ultimate box, and on an XP x64 box that has Office 2003 installed but never had any Office 2007 beta on it. I get this same error on both. Tried mutliple downloads, verified the hash #s, burned CDs and verified, etc.
Something is messed up with this MSI file…
November 27th, 2006 at 22:31
Installing Office 2007 via Group Policy..
I’m trying to install Office Enterprise 2007 via a group policy in our
Windows Server 2003/XP environment over top of an existing non-group policy
installed Office 2003 infrastructure.
I setup a group policy, and finally found the EnterpriseWW.msi file in the
Enterprise.WW folder in the root of the CD. (I wasn’t happy when I didn’t
see the MSI file if the root of the CD, had to do some digging before I
finally found it.) So, I pointed the Computer section of a managed software
group policy to the .msi, and edited the config.xml and added our VLM key.
(I had to try this twice before I realized the file was commented out. -
Might want to document that..)
I tried to use the Office Customization Tool (OCT) to create a custom
configuration, and apply that to the .msi via the msiexec /p file.msp /a
enterpriseWW.msi, but I’m not sure that it worked… I got a bunch of
unreadable text … Office 2007…. and more unreadable text. (bug??) - Not
sure that this is suppose to work, this was my first try with this tool and
this command.
So, after I got it all setup, I moved two machines into the test GPO OU.
When I restarted them, Office 2007 was installed via the managed software
installation process. I logged in and found that one machine had everything
installed except Outlook 2007, and Outlook 2003 was still installed. I had
to manually remove it, and rerun the installation manually to get Office 2007
to install. On the other machine, only Outlook 2007 installed, and left
Word, Excel, Powerpoint, Access 2003 alone… This wasn’t quite the desired
result I was looking for… How do I get Office Enterprise 2007 to install
successfully via Group Policy over top of Office 2003 which was not installed
via a Group Policy?
I’ve posted on the MS Forums too. Thanks for any help you can offer.
November 28th, 2006 at 18:45
Don, did you try using a Virtual CD program like I explained above?
Rob, I saw you got help in the public newsgroups.
Patrick
December 5th, 2006 at 9:15
Installing Office 2007 via Group Policy..
The best way to deploy via GPO is as follows: -
1)Deploy Office 2003 via GPO using the Custom Installation Wizard - important: setup your MST file to uninstall any previous versions
2)Customize the “Config.XML” file for Office 2007
3)Create any required GPO for administering Office 2007
4)In the same GPO for the Office 2003 deployment, create a software deployment package for Office 2007 point to the EnterpriseWW.msi file
5)The settings for the above package should be “Remove the previous version” so that it will uninstall and not upgrade - under the upgrade tab it should read “Replace…”
We have deployed Office 2007 to circa 50 desktops using the above method with a 100% success rate.
The following is a copy of the settings used in our config file: -
December 7th, 2006 at 18:41
I downloaded office 2007 ultimate from the MSDN site and procedded to remove all my office 2007 beta 2 apps. I do no see anything left in my add/remove programs that has to do with office 2007. Now when i try to run setup with teh new ultimate cd I recieve the error that
” The language of this application package is not supported by yuour system”
I verified that I downloaded the english version. I ran setup on a machine that still had office 2007 beta on it and the setup runs (but obviously i recieve the error telling me to remove the beta)
Any Idea’s?
Marc
December 7th, 2006 at 18:44
Marc, what language is your Windows?
December 7th, 2006 at 18:55
English I am pretty sure
December 7th, 2006 at 18:56
THe only error I see in the event viewer is
Product: Microsoft Office Shared MUI (English) 2007 — Error 1713. Setup cannot install one of the required products for Microsoft Office Shared MUI (English) 2007.
December 7th, 2006 at 18:57
Marc,
not sure what’s going on then. Follow the newsgroup link all the way on the top and post your issue into the office setup newsgroup.
Thanks,
Patrick
December 7th, 2006 at 18:59
Ok thanks for the reply.
December 14th, 2006 at 13:23
Where is the newsgroup link? I am having the same issue as Marc.
December 14th, 2006 at 13:24
http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx
January 4th, 2007 at 21:02
Solution for Visio 2007 install failing when corrupt file reported
I had the same issue as others after downloading the ISO from MSDN (twice).
I decided to copy all files from the CD to the disk and try to run setup from there. One file would not copy!!!
V:\Temp\New Folder\Proofing.en-us\Proof.fr\Proof.xml
I skipped this file and copied everything else
The install would still not run
I copied the proof.xml file from the Proof.en folder into the one above, and the install worked OK.
There may be issues, especially since I do not know what differences there are between these files
January 24th, 2007 at 13:51
Hi
You asked about css vulnerabilities that I believe were forwarded to the outlook mailing list. I am uncomfortable about posting such information on the net, however, you can send me an email at the email address used in this post.
One of the CSS coders should understand the original post
antointhe
January 25th, 2007 at 14:31
I currently had Office XP installed on my desktop (home), uninstalled and downloaded the trial version (I have a Product Code Key from the Launch 2007 Tour). When I went to install the Office 2007 it gave an error that I was unable to create a registery key (pertained to Excel), said either no permission or to contact (something to do with Microsoft) which I did and they are not supporting yet till January 30. The error said to check the log (no help) and it will not let me install Office 2007. Now I did get it to install on my (work) laptop and it appears to be running fine (Outlook little slow). I have went into the registry of the desktop and deleted all (almost all) references to Office. Yes a backup of registry done. Reboot desktop attempted to reinstall Office XP and it gave me the same error message. (At work at present time don’t have exact message). I am a systems/network administrator but embarrassing enough have to admit this has me stumped. Is there a utility that will completely remove all references of Office? If so where can I find it. If all else fails I will just wipe the system out and redo it, but I sure have a lot of information to backup and would like to save that pain. Can you help on this issue? It would be greatly appreciated plus I’ll learn something in the process.
Thanks,
Jeanie
January 25th, 2007 at 22:53
If you are looking to completely remove Office 2007, then see the manual removal steps linked in this blog post.
If you need specific help with Office XP or this error message, post your question in the Microsoft newsgroup for Office setup. You can find the link to the MS newsgroups on the top of this post.
Patrick
January 28th, 2007 at 16:08
Hi,
I found your blog via google by accident and have to admit that youve a really interesting blog
Just saved your feed in my reader, have a nice day
February 8th, 2007 at 17:01
“After installing Office 2007, you don’t have English as a choice of language in the spell checker of Outlook Express and potentially other programs”
Your workaround worked on 2007 Production Enterprise and seems to be happy with MS Word 07 which is 90 percent of my usage other then Outlook Express.
Thanks
– Herb
“The workaround for this problem is to install the English dictionary from Office 2003 (or Office XP). There should be no need to install all of Office just the dictionary. The English Proofing Tools can be found in the Custom Install tree under ‘Office Shared Features|Proofing Tools|English’.
February 13th, 2007 at 12:46
hi, i am trying to deploy MS office 2007 Pro (trail version) via group policy. I have created the MSI with WIN INSTALL LE, but the MSI isn’t created correctly. All the program files and shortcuts get copied over, but the program will not run, giving the error, “not enough memory to run program”. This is for a software deployment project, as suggestions would be great, thanks.
Mike
February 13th, 2007 at 13:19
Mike,
you are better off asking this question in the Microsoft Office newsgroup dedicated to setup. See the link to all newsgroups on the top of this page.
Patrick
February 22nd, 2007 at 3:26
I have the same issue as “sbyard” .
The setup says it cannot find the location of the file “Proofing.en-us\Proof.fr\Proof.xml” and if i skip it the setup is cancelled.
I can see the above mentioned file in the same folder but all in vain, didn’t help.
I have been running it from a virtual drive n from cd but same error pops up
Help will be really appreciated.
thanks.
February 22nd, 2007 at 3:42
I am also running into the “Proofing.en-us” install issues as #30 and #22 above. I even ‘not-available’d the install of the Proofing tools, but now instead of dying on Proof.cab, it’s dying on Setup.xml. brilliant. oh, joy — and now XP won’t recognize my CD drive anymore. that’s great
February 22nd, 2007 at 4:30
i’ve re-booted, and i’m still have the “Proofing.en-us” problem. it looks like my installer disc has a CRC failure, so i’m guessing that it’s actually a pressing problem
February 22nd, 2007 at 18:13
Can anyone help us resolving the proof.xml error, I cant find a clue
February 28th, 2007 at 6:29
Hi!
I install Vista RTM and Office 2003 full, and upgrade to Office 2007 (uninstall Office 2003).
The instalaltion was comleted successful. The Office 2007 applications not run successful.
Every Office application re-runs the re-configure screen like it is the
first time.
Excel gives me an error about stdole32.tlb (for me it only says stdole32.tlb
and an ok button. Nothing about not being registered).
Did You help me?
PS: Sorry for my poor english. My Vista and Office is Hungarian release.
March 1st, 2007 at 1:56
Two days ago I installed Office 2007 onto my laptop having first removed Office XP, as recommended. I now find that the only dictioaty I have in Outlook Express is French (how ridiculous - what are Microsoft playing at?). I’m currently travelling so away from home and therefore without my XP cd. Is there any way I can get an English dictionary to work with Outlook Express without my CD? I’ve spent hours on the internet trying to find a solution and am no further forward. It’s things like this that give Microsoft a bad name!
Cheers, Derek
March 25th, 2007 at 15:37
Installed office xp UK dictionary into office 2007 ….
Spell check works flawlessly in outlook express.
Many thanks
April 9th, 2007 at 19:09
What about folks that only have Office 2007?
With no copy of Office XP or 2003, how do we use the spell-checker in Office 2007?
I tried installing all of the languages in the Office 2007 installer, but as I feared, still no joy.
They must have some way to fix this?
April 18th, 2007 at 5:40
Very interesting thread guys.
I am trying to install OneNote2007 and receiving the message about not being able to upgrade from a prerelease version of the 2007 system.
There are no 2007 components (or any of the abstract items noted in this thread) listed in Add/Remove programmes or the advanced list created by MyUninstaller.
There must be something sitting there, but what and how to remove it are the questions?
Lee
April 20th, 2007 at 0:57
Have you tried the manual removal steps?
May 7th, 2007 at 18:03
I just installed MS Office 2007 (Student & Home) and do not have Office XP or Office 2003. I have XP Home SP2 & had Office 97 Pro. My Outlook Express dictionary has defaulted to French for spell checking!!!! I tried Tools but there are not other options. Any ideas?
spudpei
May 7th, 2007 at 18:08
Download a free English spell checker for Outlook Express. Google it and you’ll find a bunch of them.
June 9th, 2007 at 10:00
hi, I have downloaded Office 2007, But everytime I try to open, launcher.exe or setup.exe in magic ISO I allways get this messange: “Error 1713, setup cannot install one of the required products of microsoft office visio MUI (english) 2007″
I have not the Beta version, but the full version.
Can someone please tel me what I need to do? :S
June 17th, 2007 at 17:22
Hello, can someone help me. I have Mircosoft Office Outlook 2007 and for some reason i can now nolonger search my Emails after March 2007. Is this a setting problem or something else. No obne can help me and it is costing me hours!!
Regards Peter
July 5th, 2007 at 12:17
Hello, someone please help. Im installing Office 2007 Enterprise on my Windows Vista laptop but during the installation a pop up says “Setup cannot find InfoPath.en-us\InfLR.cab” then it tells me to Browse to a valid installation source and then click Ok.. where do i find this files that the installer cannot find?
July 23rd, 2007 at 10:20
Hi Patrick,
Need some help here.
I have a Windows Vista Home Premium with Office Home and Student 2007 FPP installed.
The problem i am facing is that whenever i open any of the Office Home and student 2007 application like word,excel and power point i will get “Configuring Microsoft Office Home and Student 2007″. Basically its happening on all the application.
In addition, when i open Excel 2007 i will get another pop-up “stdole32.tlb” and when i click on ok it will go away.
When i am in pure safe mode, when i am opening any of the Office 2007 application, its saying installing Microsoft Office Home and Student 2007
The only funny thing is that when i try excel /safe, or winword /safe, it opens up perfectly.
How can i fixed the problem?
Steps i have tried such as:
-Manual Uninstall Office 2007 KB928218
I am running on a Dell XPS M1210
Mcafee Security Software
Thats about it.
Do hope to hear from you soon.
Thank you.
Best Regards
Jeremy
July 24th, 2007 at 11:14
Hi there,
To continue with what Jeremy had mentioned…
When a shortcut is created for winword.exe and powerpnt.exe the “configuring Microsoft Office….” part is solved except for the stdole32.exe prompt in starting Excel.
Cheers
July 31st, 2007 at 3:49
hi every body,
I have one problem while installing ms-office2007 in windows server 2003 enterprise edition.
the error is:
SetupError
G:\Ulitmater.WW\OSETUP.DLL digital signature does not validate or is not present.
pls any body can give solution for this?
thank you,
August 7th, 2007 at 22:47
Has anyone been able to help out “Robo”? I’m having the exact same problem.
Thanks!
N.
August 9th, 2007 at 13:06
When I start MSO 2007 programs they run an installation for some reason. I made a clean non-update install on a vista machine with uac off.
Ran MSO diags — no problems.
When outlook runs it does not try to nstall until it begins downloading emails.
Thank you.
August 13th, 2007 at 1:43
[…] Patrick Schmid [OneNote MVP] pdschmid@nospam.mvps.org ————– http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://ribboncustomizer.com OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed […]
August 27th, 2007 at 13:21
Hello,
When I try to install office enterprise 2007, a message pops up saying ” Setup cannot find InfoPath.en-us/InfLR.cab. Browse to a valid installation source and then click Ok. What does that mean?
Thanks.
September 1st, 2007 at 1:54
+1 on what Robo(post 44), Nathan (post 48), and Anonymous(post 51). I pointed it towards the InfoPath.en-us folder and clicked on OK, then got message that it is not a valid location.
what should I try next?
thanks
dan
September 4th, 2007 at 16:40
i have exactly the same problem as Robo, Nathan, and Anonymous: Setup cannot find InfoPath.en-us/InfLR.cab
what do i do? please help me, i really need to fix this soon … thanks
September 10th, 2007 at 16:28
I am have the same problem as ROBO and others when trying to install Office 2007 enterprise edition. inflr.cab
When I point it to my previous office install, it says invalid location. Any help would be appreciated. Very frustrating. Thanks
September 19th, 2007 at 20:03
Has anyone figured out what to do when you get this message during the install “Setup cannot find InfoPath.en-us/InfLR.cab”
I can’t get Office on my computer and it’s frustrating to say the least. Anyone figure it out yet?
September 28th, 2007 at 10:24
i have the same problem on “Setup cannot find InfoPath.en-us/InfLR.cab”
Anyone can help?
September 29th, 2007 at 10:23
Hi, I was working without trouble on my Office 2007 last night and then I turned my cpu on this morning an non of the office programs are working? When I try to run a repair it tells me setup cannot find Office.en.us\OfficeMUISet.xml but I cannot find it???? What is going on, is this a possible cpu bug or office bug??? Help please
October 7th, 2007 at 23:25
I get the same thing that these other people above me get. Why cant it find the file!!! The solution is either not available or just really well hidden in Google.
October 19th, 2007 at 16:55
Thanks Patrick,
Your spelling work around did the trick.
“The workaround for this problem is to install the English dictionary from Office 2003 (or Office XP). There should be no need to install all of Office just the dictionary. The English Proofing Tools can be found in the Custom Install tree under ‘Office Shared Features|Proofing Tools|English’.”