I have talked a bunch of times about it before, but today is the big day:

RibbonCustomizer Professional V0.2 is now available for purchase!

Big deal that I am releasing an Office 2007 add-in? It is! This is the first time ever that I am selling a piece of software, it is my first Office 2007 add-in release and today is also the official launch of Office 2007. If you have been eagerly waiting for this and already know that you just have to buy this add-in for $29.99, you can do so right now. If you want to know everything there is to know about this add-in (in excruciating detail), keep reading.

You might remember that I announced earlier that there will be a free edition of RibbonCustomizer as well. I will make this free RibbonCustomizer Starter Edition available for download next week. The Starter Edition will have less features than the Professional one. Check back for the announcement what will be in the Starter Edition tomorrow (Friday)!

Overview

What can RibbonCustomizer Professional V0.2 do for you? With it, you can customize the Ribbon of any Office 2007 Ribbon application with a simple to use user interface. It supports Access, Excel, Outlook, PowerPoint and Word 2007. RibbonCustomizer works in Windows XP SP2, Windows Server 2003 as well as Windows Vista. Please note that it only supports the RTM versions of Office and Vista, and not any of the beta builds.

Activating your copy of RibbonCustomizer

After you installed RibbonCustomizer, you will find it on the View tab for Excel, PowerPoint and Word and on the Add-Ins tab for Access and Outlook. The first thing you will have to do is activate your copy. If you take a look at the View tab of Word, you’ll note that the icon for the “Customize Ribbon” button is grayed out. What you are looking at is in fact a split button though, similar e.g. to the Paste split button on the Clipboard group of the Home tab.

To activate your copy, click the label “Customize Ribbon” (not the icon), and you will see the following.

Click on “Activate RibbonCustomizer” and follow the steps in the following windows. Please make sure to specify a valid email address that you will have access to in the future! If you forget the password that you specify during the activation, the email address will be used to send you that password.

You can use RibbonCustomizer on up to two computers at the same time. If you are like me and have two computers (a desktop and a tablet), those two copies come in pretty handy. Especially if you consider for example that retail versions of Office generally allow you to install the same copy on a desktop and a portable, if they are used by the same user only (I am not a licensing expert, so check your Office EULA before attempting this!). However, in contrast to the Office license, RibbonCustomizer doesn’t require that the same user uses the two computers it is installed upon. You can easily reactivate a copy of RibbonCustomizer, if you moved it to a new machine as long as you don’t go over the two machines at the same time limit (there is also a limit on how many times in a certain time period you can reactivate it).

Integration into Office

As I already said, you will find the installed and activated add-in on the View tab for Excel, PowerPoint and Word and on the Add-Ins tab for Access and Outlook. After activation, in Word, the View tab will look like this:

While the PPT View tab will look as follows.

If you drop down the menu of the split button, you will see the following

The “Customize…” button in the menu opens the Customize dialog. You can also access this dialog faster by just clicking the icon of the split button. The toggle button “Show/Hide Customization” will show all selected customizations or hide them. The button is a quick way to switch all customizations on and off. I’ll discuss “Customization Schemes” later in this post. About shows the About screen of the add-in including the End User License Agreement.

Customize Ribbon Dialog

The Customize Ribbon dialog is where most of the action happens. Below you can see a screenshot of it in Vista (as I am running this in Virtual PC 2007, you don’t see any Aero Glass; VPC only supports Vista Basic).

If you can’t find the red and blue rectangles in your copy of RibbonCustomizer don’t be surprised. I added them to the screenshot for explanatory purposes.

So how does this work? The right hand side (blue) shows you the default Ribbon specified by Microsoft for the application you have open. For example, if I select Home in Word on the right hand side, I’ll see the following

Essentially, the add-in shows me the groups for the Home tab in the order that they are on that tab. On the side of the red rectangle, you see the Ribbon as it is currently customized. If you pick Home there, it will show you:

If you want to remove a group from the Home tab, you can double-click it here, or click it and then select “Remove Group”. If you want to add any group from the original Ribbon (blue) to your customization (red), then double-click the group in the right hand side, or select it and press “Add Group”.

If you want to reset a tab that you customized on the red side to its original state, use “Reset Tab”.

You can use the up and down buttons to the left of the part of the red rectangle that shows the groups for one tab to move the currently selected group up and down.

The top part of the red rectangle works similar to the bottom part, except that double-clicking doesn’t work, which is on purpose (picture yourself having just spent 20 mins making the “perfect” tab, and then losing it all through an accidental double-click…). In addition to adding and removing tabs from the default Microsoft Ribbon, you can also create your own New tab. If you press that button, you’ll a dialog where it asks you to enter a label for the new tab.

The “Reset Ribbon” button will erase all your customizations and reset the Ribbon to the default Microsoft one. Use it with caution! As a rule, all core tabs that are listed after the “Add-Ins” tab are not visible at all times.

Please note that the core tabs shown in the Customize Ribbon dialog might not all be visible at all times. So for example, the Word Print Preview tab will only appear when you are in print preview. Also note that a new tab you added that is listed in the dialog after the Add-Ins tab, might actually end up appearing as the first tab in the Office application. To prevent such surprises, you should make sure to put all your new own tabs before the Add-Ins tab in the Tabs list.

Limitations of the Customize Ribbon dialog

There are limitations in regards to what you can do with the Customize Ribbon dialog. Most are limitations imposed by Office, which means that there simply is no way to do that for anyone with Office 2007 (or in developer speak, it is a limitation of RibbonX. To continue in developer speak, if you use startFromScratch=true, you can get around most of those limitations, but you should use that attribute very rarely and only under special circumstances. See my RibbonX UI stlye guide for details on that. Using this attribute is simply not an option for RibbonCustomizer). I will include in the following list in parenthesis whether a limitation is imposed by Office or RibbonCustomizer:

• You cannot remove the tab that contains RibbonCustomizer. That means, in Excel, PowerPoint and Word, the View Tab cannot be removed. In Access and Outlook, the Add-Ins tab cannot be removed. The reason should be pretty obvious: if you were able to remove the tab that contained RibbonCustomizer, there would be no way for you to get back to it and undo that customization. (RibbonCustomizer limitation)
• You cannot reorder Microsoft tabs (Office limitation)
• You cannot use a contextual tab outside its original tab set. That means, you cannot use the SmartArt Tools | Design tab e.g. as a core tab, or with the tab set Chart Tools. Note: Tabs listed under “Tabs” in red blue side are core tabs, e.g. Home, Insert. (Office limitation)
• You cannot use a core tab within a contextual tab set (Office limitation).
• You cannot reorder groups on their original tab. For example, you cannot change the order of groups on the Home tab for the groups that are there by default. However, if you added the Clipboard group to the Insert tab, you can freely choose where to place it (Office limitation).
• The groups on the Add-Ins tab that hold the UI for legacy (pre-2007) add-ins, cannot be added to any other tab. You can however add them to the QAT (Office limitation).
• You cannot modify any existing group (Office limitation).
• You don’t see any of your add-ins (incl. RibbonCustomizer) nor any modifications applied via RibbonX outside of RibbonCustomizer in the Customize Ribbon dialog. Office 2007 unfortunately does not provide a way to query the Ribbon, so RibbonCustomizer cannot determine what modifications have been made by other add-ins, documents or templates to the Ribbon already (Office limitation). As you cannot remove RibbonCustomizer itself from the Ribbon, it is not shown in the Customize Ribbon dialog.
• You cannot create your own group. This also means that you cannot add or remove individual commands on the Ribbon. This is a limitation of V0.2 of RibbonCustomizer. The next version due in early 2007 will provide that ability. If you purchase RibbonCustomizer Professional now, you will save $10 compared to purchasing it once the new version is available: RibbonCustomizer currently sells for $29.99. The next version will cost $39.99. If you purchase it now, you will receive a free upgrade to the next version.

RibbonCustomizer will present you with an error message if you attempt to do anything that is not possible due to those limitations.

Cool features of the Customize Ribbon dialog - Non-Modal dialog

You have used the Ribbon so much already, that you know exactly what each of the over 100 groups every one of the 24 Ribbons Office 2007 does and what commands it contains, don’t you? Do you want to test yourself? Then select “All Tabs” at the bottom of the tab selection portion of the blue rectangle! If you, like me, fail that test pretty badly, then RibbonCustomizer has just the right feature for you. The Customize Ribbon dialog is actually non-modal. That means, you can play around with the Office application as much as you want while the dialog is open. So if you e.g. don’t know what the Text group on the Word Insert tab contains, then simply click on that tab on the ribbon (you might have to move the RibbonCustomizer window out of the way to get a better look). If you don’t know what a group for a contextual tab contains, then insert an object of the appropriate type (e.g. a SmartArt if you want to take a look at the SmartArt contextual tabs) and switch to the tab you want to look at. Please note that your own customizations though won’t be applied while the dialog is open. You need to close it with “OK” to see the result of your customization on the Ribbon! Also, the RibbonCustomizer split button is grayed out (disabled) while the Customize Ribbon dialog is open.

Cool features of the Customize Ribbon dialog - Show RibbonX

Another cool feature is the “Show RibbonX” button highlighted below.

If you press it, you will see something like this:

What it shows you is the RibbonX that RibbonCustomizer generated for the customization you currently are looking at in the Customize Ribbon dialog. If you understand a bit of RibbonX, the above means that the Clipboard group was removed from the Home tab of Word. With “Copy to Clipboard”, you can easily use the generated RibbonX as a way to jump start your own RibbonX uses. Please note that the dialog won’t show any RibbonX, if you added your own new tab. It’s a technical limitation that I’ll overcome for the next version. If you are interested as to why this is case, ask me in a comment and I’ll explain it.

A word on Outlook

Outlook has 19 different Ribbons (as a comparison, Access, Excel, PowerPoint and Word have ONE ribbon each). Each of these ribbon needs to be customized separately. So if you customized the ribbon that you see when you read an email and wonder why the ribbon for reading an RSS post didn’t change, then please know that those are two different ribbons. Essentially each object type (appointment, post, email, RSS, contact, task, etc) has a different ribbon and for the same object type, there are multiple ribbons for different things you can do with it (e.g. there is one ribbon for reading an email and another one for writing an email). Also, some things of a ribbon might not be visible when you first look at it, but they appear in the Customize Ribbon dialog. E.g., the ribbon for reading an email has tabs that are used for editing one, but they only become visible after you selected Message tab, Actions, Other Actions, Edit Message.

Customization Schemes

That brings me to the most difficult to understand, but also very powerful and convenient feature of “Customization Schemes”. In Office 2003, you can create a toolbar or menu, and only display it when you needed it. This is used e.g. to create task-based toolbars or menus that contain everything one needs to perform one task (e.g. proof-reading). Customization Schemes allow you to do the same and more. If you take a look at the Customization Schemes submenu, you might see the following:

Or, it might look like this:

So what is this menu item Default shown under the heading User? That is the customization you made in the Customize Ribbon dialog! It will only appear after you used that dialog for the first time for this particular ribbon. This item gives you the option to switch all the customizations you made in the dialog off, and later on again. This is different from “Show/Hide Customization” which toggles all customizations on or off.

If you click More, you’ll see the Customization Schemes dialog, which shows all the customizations that you loaded specifically (meaning, not performed in the Customize Ribbon dialog). For a brand-new installation, this is what you will see:

If I open that dialog in PowerPoint, click Add and add this file, the dialog will look like this:

So what did I actually do? I download the package file PPTInsertTabSlidesGroup.ribx and saved it to a new folder in my Documents folder. This particular .RIBX package contains a small customization, namely one that adds the Slides group that is on the PPT Home Tab to the Insert tab. So next time that I go to the Insert tab when I want to insert a slide, the group to do that is actually going to be there, as the following screenshot shows (look all the way on the left):

If you share with me a certain aversion for the WordArt group being on the PPT contextual format tabs for SmartArt Tools, Chart Tools and Drawing Tools, you can download the PPTReplaceWordArtWithFont.ribx file. This particular package replaces all those WordArt groups with the Font group from the Home tab. As the WordArt group would no longer be accessible after that though, it adds it as well to the Design tab. After loading both those customization, the Customization Schemes submenu now looks like this:

As you can see, I can now toggle very quickly individual customizations on and off. You might wonder what that RIBX file format is. It is a format I created specifically for RibbonCustomizer that contains the actual customization in form of RibbonX. So why didn’t I just use RibbonX itself, meaning a straightforward XML file? Remember those 19 different Outlook ribbons? If you load a RibbonX that doesn’t match the ribbon you are trying to apply it to, you are going to get in trouble. RibbonX itself does not have a way of specifying for which ribbon a particular customization is. The RIBX file format though does! So if you try to load a package file that is not for the current ribbon, RibbonCustomizer will give you an error message and not load it. Creating your own package file is cumbersome in this version (improving that is on my to-do list). I’ll blog another day about how to create your own package file. Once I did that, I hope to get an exchange of package files between users on my website going!

RibbonCustomizer lets you however also load plain RibbonX files (assumed to have the extenion .XML). To do so, change the file type in the Open dialog that you see after you press Add to “RibbonX Files (*.xml)”. You can use this e.g. to quickly see how your own RibbonX code will look like when loaded into Office. Your RibbonX code can contain callbacks. RibbonCustomizer will strip them all out before asking Office to apply the customization!

Language support

RibbonCustomizer is currently only available in English. It should work with non-English languages of Office 2007 as well, but that configuration is currently not supported (meaning, I didn’t test whether it works and if it doesn’t work for you, please don’t be angry at me). What you cannot do though is using language-specific labels for your own new tabs. There, you are limited to one label in one language for each new tab.

Updates & Support

I will fix all bugs as soon as I only can. If I judge the bug to be major, I’ll notify everyone via email. If the bug is minor in my opinion, I’ll post the updated version and announce it in my forums. Implementing the group creation feature is going to be a major development effort. Please use the forums to let me know whether you would rather see smaller improvements first (e.g. an easy way to save package files, RibbonCustomizer in multiple languages), or the group creation feature. Please note that you will definitely get a version of RibbonCustomizer that has the group creation feature no matter what the development order is, if you purchase it now! Similarly, submit all your feature requests on the forums as well.

If you need support, then you can use the forums as well or, as a paying customer, email me. Please see the support page for details how to get support.

Accessibility

RibbonCustomizer Professional V0.2 is not accessible. I am 100% committed to making it accessible though, and this should happen in the near future.

Summary

If you want all those features and think RibbonCustomizer is worth its $29.99, then purchase it now.

If you rather want to see first what the free Starter Edition has to offer before making your decision, then check back tomorrow.

RibbonCustomizer Product Page

Buy RibbonCustomizer Professional Now

It seems that my Office UI Bible post is very popular. First, Ed Bott blogged about it. Then Jensen Harris adopted my categorization of his blog as his official index. The post has until today been hit 3,390 times according to my website statistics, making it my second most popular blog post (the most popular blog post is my B2TR issues one with 12,725 hits). Add to those hits 879 views via RSS.

Today though, I got my by biggest surprise about the popularity of this post, when I got my mail. In the mail was the latest issue of eWeek (November 27, 2006. Vol. 23, No. 47). The cover, as you can see below (the black spot is where my address had been printed), announced prominently an Office 2007 review.

I went ahead and read it, and then came upon the first column about it: Jim Rapoza’s column titled “Office 2007 - nothing new” on page 46, which is interestingly titled “Office 2007 - Something New” in its web edition. If you are interested in the column, but can’t read it in the scan below, just read the online version.

I read the column, and then there was this box with WWWeb Resources. Take a look at the box for yourself:

I couldn’t believe my eyes. There, in a printed computer magazine, was a link to a blog post of mine! And better yet, it was listed before the link to the Office test drive!

That definitely made my day! Jim, thank you very much for that link.

P.S.: This blog has been quiet on the RibbonX front for a while. The reason is that I have been gearing up for the launch of my RibbonCustomizer add-in. I am happy to announce that its launch will be on Thursday coinciding with the Office 2007 launch. The Professional version will be available then for $29.99.

Outlook 2007 comes with improved IMAP support. As you might wonder what is new, here is the full list of improvements:

1. Outlook is now IMAP4 Revision 1 compatible (RFC 3501)
2. In previous versions, Outlook would pop up a dialog while synchronizing with an IMAP server. In 2007, Outlook uses a new chunking synchronizing strategy that allows users to work with IMAP items as they are being downloaded.
3. 2007 has better purging support. In 2003, you were only able to purge the current IMAP folder, now you can using Edit, Purge:
   • Purge current folder
   • Purge all folders for one IMAP account
   • Purge all folder in all IMAP accounts
   • Use the new Purge on Switch feature that purges items automatically when switching folders. This feature is disabled by default. You need to switch it on for each IMAP account separately via Edit, Purge, Purge Options, “Purge items when switching folders while online”. You can access the same dialog via Tools, Account Settings, Change for your IMAP account, More Settings.
4. You can now store your Sent Items in an IMAP folder. In previous versions, Outlook stored all sent items in a local PST and not on the IMAP server. When you send an email for an IMAP account the first time, Outlook will ask you whether to store the item in a folder on the server or not. You can access the setting at any point in time via Tools, Account Settings, Change for your IMAP account, More Settings, Folders. Please note that this setting will only be available after Outlook has synchronized with your IMAP account once (it needs to download the folder list first from the IMAP account)
5. IMAP accounts now use the Unicode PST format (introduced first in Outlook 2003) by default. In previous versions, IMAP accounts were limited to ANSI PSTs, which meant e.g. that your IMAP account could never be bigger than 2 GB. With providers already offering 2 GB IMAP accounts currently, e.g. as 1&1 does, it won’t be before long that larger than 2 GB IMAP accounts will be available widely. You should know though, that Outlook has no mechanism to convert an ANSI to a Unicode PST. The only way to “convert” your current IMAP ANSI PST to Unicode is to delete the file and let Outlook recreate it as Unicode PST. When you upgrade from an earlier version of Outlook, 2007 asks you whether it should do just that.
6. IMAP logging has also been improved in 2007. Outlook log files are created in “%temp%\outlook logging” and are named according to the account, activity (incoming/outgoing), as well as date and time of the first log entry. Outlook creates one log for each account per session. You can switch on logging via Tools, Options, Other, Advanced Options, “Enable logging (troubleshooting)”.
7. Outlook accounts now have a “Test Account Settings” button. You can find the button on the page where you enter the basic account information.
8. Security for IMAP accounts has been improved as well:
   • TLS encryption is now supported in addition to SSL (as required by IMAP4 Rev. 1).
   • The PLAIN authentication mechanism is now also supported. Meaning the PLAIN SASL mechanism (i.e. AUTH=PLAIN) as defined in RFC 2595 (again required by IMAP4 Rev. 1).
   • Support for STARTTLS was added (defined in RFC 2595). This allows starting SSL for an established IMAP4 session (another IMAP4 Rev. 1 requirement)
   • As for all other Internet E-mail accounts, the private ID field on SMTP outgoing messages as added. This is in reference to the new Postmark feature in 2007. More information about this feature is available on Office Online.
9. IMAP accounts (with the local PST in the Unicode format) now allow Search Folders similar to Search Folders that were already possible on regular PSTs in Outlook 2003.
10. In Outlook 2003, IMAP items could be assigned multiple different flags similar to any other email item in Outlook. This has been changed in 2007to only allow IMAP items to have a flag or no flag (flag can only be on or off). The change was made, as IMAP accounts only support such a limited flagging behavior and the different flags assigned to items in Outlook 2003 were not reflected on the IMAP server. In addition, IMAP items in Outlook 2007 cannot be assigned the new color categories, as those are not supported by the IMAP protocol either.
11. It is now easier to cache your IMAP items locally and even keep a full local copy of your IMAP account in the IMAP PST. In 2003, you had to select each folder individually that you wanted to be kept cached locally in the Send/Receive Settings dialog. In 2007, you can now choose to download all headers for all subscribed IMAP folders (meaning the ones shown to you in the folder list in Outlook) or all complete items including attachments for all subscribed folders. In addition, you can still define a custom behavior. The setting is available via Tools, Send/Receive, Send/Receive Settings, Define Send/Receive Groups, Edit for the send/receive group. Then select your IMAP account and choose the desired setting under “Receive mail items”.

Important: Please do NOT email me asking for assistance. Please post all your issues directly into the appropriate Microsoft community newsgroup.

This issue page is mainly for users who had the Office 2007 Beta on their computers. Hopefully this collection will make your life easier!

If you don’t have the RTM build yet and are not in the programs that allow you to get it (MSDN, Technet, Volume License customers), you can download trial versions starting December 1.

If this post alone doesn’t help you, please read the comments to this blog post as well. It might be that someone else has posted a solution there already. If you have a solution that is not covered anywhere here, please post it as comment so that it can help other users in the future. Thank you!

How to Install Office 2007 RTM

1. If you have a beta version installed, or Office 2003, and want to install a trial version, then download the PDF & XPS, PDF or XPS add-in for Office 2007 first! Read this blog post for an explanation.
2. Remove all Office 2007 Beta applications.
3. Install the Office 2007 RTM build
4. Install Windows Desktop Search 3 RTM (Outlook & OneNote will prompt you to download and install it when you open them for the first time)
5. Install the PDF & XPS, PDF or XPS add-in for Office 2007.
6. Fix the Building Blocks issue as shown below (this is a must for everyone who had any beta version installed)
7. Activate Office 2007 when you open a 2007 application for the first time.
8. Make sure to check “Sign up for the Customer Experience Improvement Program” (also says something about “Make Office better”) in the next dialog Office presents you. The default is (unfortunately) off. If you want to know, why you should switch this on, read this blog post.
9. Install the Outlook 2007 Performance Update.
10. Happy RTMing

Fixing Building Blocks

• Delete the “Building Blocks.dotx” file in order to have the most up-to-date content in galleries. To do so, use Start, Run, type “%appdata%\Microsoft\Document Building Blocks” and delete the file “Building Blocks.dotx” there. Word will recreate the file automatically once you open it again and drop-down a gallery. Note that you shouldn’t delete the file, if you modified the Building Blocks (galleries e.g.) content.

Removing Office 2007 Beta

• One or more of the Office 2007 beta programs won’t uninstall automatically. Please use the manual removal steps.

Error Message: “The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system.”

• Please see this KB
• In addition to the programs listed in the KB, this error message could also be caused by the German Language Pack for Office 2007 and Outlook 2007 add-ins (known ones so far: Windows Live Local Addin for Outlook, Calendar Printing Assistant for Outlook 2007).

Error Message: “Digital signature does not validate or is not present”

• You probably tried installing it from a CD. There are multiple ways to try and get around this problem. You might have to try all of them:
• Use a Virtual CD program to open the ISO directly and run setup from there. For Windows XP, you can use the Microsoft Virtual CD Control Panel. For Vista, you can use e.g. the Daemon Tools.
• Extract the ISO to a directory, e.g. using WinRAR.
• Extract the ISO and perform a network install.

After installing Office 2007 RTM, you don’t have English as a choice of language in the spell checker of Outlook Express and potentially other programs.

• Office 2007 is replacing the v.3 English Proofing Tools that shipped in prior versions of Office with a new version (v.6). There are a number of changes in this new version, but the one that is causing this problem is that Outlook Express doesn’t understand the new English Proofing Tools. This is a problem because Outlook Express has never shipped with its own proofing tools but has used the ones shipped by Office.
• There are a few scenarios in which you won’t run into this problem:
• An upgrade from Office 2003 or earlier to Office 2007 RTM if you don’t manually uninstall the earlier version of Office.
• A configuration in which Office 2003 (or earlier) has not been removed.
  For example, I have Office 2003 still on both of my computers, and I still have English in Outlook Express.
• The workaround for this problem is to install the English dictionary from Office 2003 (or Office XP). There should be no need to install all of Office just the dictionary. The English Proofing Tools can be found in the Custom Install tree under ‘Office Shared Features|Proofing Tools|English’.

When you try to upgrade from Office 2003 to 2007, the removal of 2003 fails during the 2007 setup with an “Installation Error: File not Found” error message, or it asks for a 2003 MSI file (you can recognize it as it has an “11″ in the file name) and you don’t know what to do.

• Please use this KB to work around the problem.

Can I delete the MSOCache folder similar to Office 2003’s MSOCache folder?

• No, you cannot and should not. See this KB for more information about this particular folder.

WARNING: These steps are only for advanced users. You might render your computer unusable, if you don’t use these steps 100% correctly. If you have a problem with these steps, you are on your own!

• In the instructions below quotation marks should not be included when typing the suggested text and the asterisk is a wildcard representing any string of one or more characters.
• Delete the folders and registry keys in the exact order specified.
• If you have Expression Web Beta 1 installed, remove it before using these steps. These steps will otherwise render EW non-functional and you won’t be able to remove it anymore.
• Make sure to uninstall all Microsoft Office 2007 add-ins before starting this process, especially ones for Outlook.

Microsoft has published the removal steps previously posted here as Knowledge Base Article. For your convenience, I am still providing the steps below. Note that you probably will only see this content if you are reading this directly on my website. Also note that Firefox 2 doesn’t display the KB article correctly.

Microsoft Knowledge Base Article 928218